- Me: I'd like these charges reversed that I did not approve for you to take.
- Bank of America: I'm sorry I cannot do that sir. We have the right to charge you for whatever we'd like to without your approval.
- Me: Please cancel my account and cash me out.
- Bank of America: Ok sir, I'm sorry we couldn't help you.
- Me: It's ok, I'm used to it. It's Bank of America.